Anatomy and Physiology

• About Anatomy and Physiology
• Cells and tissues
• Skin, hair and nails
• The skeletal system
• Muscles and the muscular system
• The lymphatic system
• The nervous system

Professional Salon Skills

• Personal presentation
• Effective communication
• Verbal communication
• Non-verbal communication
• Observation skills
• Communicating and working together
• Written communication
• Salon services
• Dealing with customer complaints
• The Receptionist – communicating telephonically
• Assessment techniques and questioning the client
• Questioning techniques
• Face mapping
• Contra-indications
• Contra-actions
• Hygiene and avoiding cross-contamination
• Personal hygiene
• Salon hygiene
• Client hygiene

Lash and Brow Services

• Client Consultations
• Consult, plan and prepare for clients
• Identifying contra-indications
• Brow Services
• Facts about eyebrows
• Eyebrow shapes and face shapes
• Measuring the eyebrows
• Equipment and materials
• Brow shaping procedure
• Aftercare and brow problems
• Lash Services
• Facts about lashes
• Caring for natural eyelashes
• Making the most of your eyelashes
• Mascara
• Artificial lashes
• Aftercare for artificial lashes
• Lash and Brow tinting theory
• Tinting brows and lashes
• Sensitivity test and precautions
• Choosing the correct tint and colour
• Tinting tools
• Application and removal of tint

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