Anatomy and Physiology

• About Anatomy and Physiology
• Cells and tissues
• Skin, hair and nails
• The skeletal system
• Muscles and the muscular system
• The lymphatic system
• The nervous system

Professional Salon Skills

• Personal presentation
• Effective communication
• Verbal communication
• Non-verbal communication
• Observation skills
• Communicating and working together
• Written communication
• Salon services
• Dealing with customer complaints
• The Receptionist – communicating telephonically
• Assessment techniques and questioning the client
• Questioning techniques
• Face mapping
• Contra-indications
• Contra-actions
• Hygiene and avoiding cross-contamination
• Personal hygiene
• Salon hygiene
• Client hygiene

Introduction to Massage

• Introduction
• Understanding massage
• Getting ready for massage
• Body therapy and aftercare
• Hand and foot massage
• Preparing for massage
• Hand massages
• Foot massages
• Massages for all ages
• Caring for hands and feet
• Indian head massage
• An ancient art in a modern world
• Healthy body, healthy mind
• Indian head massage techniques

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