FAQ

  • How long has The Learning Group been in business?:
    The Learning Group, formerly known as Leisure Studies Group International, or LSGI, has been in business since 1984 and has graduated many thousands of students.    
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  • In how many countries does The Learning Group operate?:
    The Learning Group operates in Southern Africa, Australia, New Zealand, and has many students in Malaysia as well as other countries. The various Learning Group and LSGI operations worldwide have no financial connection, but have a very strong co-operating bond, which has lasted many years.     
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  • Will I have a tutor to help me with my studies?:
    Most definitely! When you enrol you are assigned your own personal tutor who sets your assignments, grades them, and helps you with encouragement and advice throughout your course.    
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  • Do I have a time limit to finish my course?:
    Yes, you do. This is because the price of tutoring and other overheads increase over the years, and we have to make some provision to absorb costs. The other reason is that it is important that a student sets some tangible personal goal concerning what timeframe is needed to complete studies. Maximum times are normally double the expected time to finish a course.    
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  • What happens if I run over my time limit?
    We are flexible about this, and normally charge only an administration fee to extend study time limits. However, you need to apply for an extension.     
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  • What is the best way to study?:
    Because Distance Education is done in one's spare time, developing a personal study timetable and setting study goals is essential. Our booklet "How to get the best out of your course" is sent to you on enrolling, and this details the self-discipline habits that you should develop to complete your course successfully.    
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  • How do I submit my assignments?:
    Your assignments and study material are sent to you as email attachments, and you will return your completed assignments via email as well. You will also be able to download any required supplementary material from a special restricted student's section on our website. Because of this, you will need certain software (see below).    
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  • What hardware and software do need to study over the Internet?:
    This website will tell you what additional software (if any) you will need in studying via e-mail, either internationally or domestically. You can access this information at the prices section of each course.
Hardware:
PC platform: 486 or better, running Windows 95/98/2000/NT. Internal or external high speed modem.
Macintosh: Macintosh or PowerMacintosh with System 7 or better, high speed modem.
Software:
Adobe Acrobat Reader version 3 or better. This is free from Adobe Systems. However, before you rush off and do this, remember that the downloadable install files are bigger than 3Mb, so download at your highest speed web access time.Acrobat PDF files are rather like electronic books, with graphics and fonts being shown at full resolution on any computer platform. We use this system to send you your study material..
Microsoft Word 97 or Wordperfect 6 or later for Windows. We use the forms function in Word for your self analysis     
Email package: Microsoft Outlook is recommended for both PC and Macintosh         
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  • Do I have to have access to the Internet?
    No. Our traditional way of doing business has always been through the mail, so you are welcome to use this method of communicating with us. However, using the internet has advantages, particularly speed of turnaround, and access to research.     
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  • Are your courses approved by the South African Qualifications Authority (SAQA)?:
    In common with most of the Distance Education institutions in South Africa, our applications for this new qualification is in, but we have not yet had an answer back from SAQA as to when our accreditation will come through.          
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  • Which Writing course should I choose - Comprehensive or Writer’s Craft?:
    First of all, it is important to understand the difference between the two courses. Writer's Craft courses teach you a single writing style such as Romantic Fiction Writing, whereas the Comprehensive course encompasses a wide variety of writing styles, including Romantic Fiction, as well as others. If you know that you want to be a writer but are not sure what you want to write about, then you should look at the Comprehensive Course. Here you can take the time to decide which form of writing you are most comfortable about, and can thenconcentrate on it. Similarly, if you would like a broadly based writing training, enrol for the Comprehensive Course. If, however, you already know what style of writing you like and want to stick with in the future, then one of the Writer's Craft courses is for you.
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  • Can I pay directly through your website with a Credit Card, and is it secure?
    As yet we are unable to accept payment over the internet. However, you may download enrolment forms via our enquiry page that can be printed and either faxed or posted to us.    
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